Privacy Policy

1. Data protection at a glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that allows you to be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The processing of data on this website is carried out by the website operator. You can find their contact details in the „Information about the Data Controller“ section of this privacy policy.

How do we collect your data?

Your data is collected, firstly, by you providing it to us. This might include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems or with your consent when you visit the website. This primarily includes technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour. Where contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders or other requests.

What rights do you have regarding your data?

You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent for data processing, you can withdraw this consent for the future at any time. Furthermore, you have the right to request the restriction of the processing of your personal data under certain circumstances. You also have the right to complain to the relevant supervisory authority.

You can contact us at any time regarding this and other data protection queries.

Analytics tools and third-party tools

Your browsing behaviour may be statistically analysed when visiting this website. This is primarily done using so-called analysis programmes.

Detailed information about these analysis programmes can be found in the following data protection declaration.

2. Hosting

We host our website's content with the following provider:

Stratosphere

The provider is Strato AG, Otto-Ostrowski-Straße 7, 10249 Berlin (hereinafter referred to as „Strato“). When you visit our website, Strato collects various log files including your IP addresses.

Further information can be found in Strato's privacy policy: https://www.strato.de/datenschutz/.

The use of Strato is based on Art. 6(1)(f) GDPR. We have a legitimate interest in presenting our website as reliably as possible. If appropriate consent has been requested, processing will be carried out exclusively on the basis of Art. 6(1)(a) GDPR and § 25(1) TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Order processing

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally mandated contract under data protection law that ensures the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We wish to point out that data transmission over the internet (e.g. in email communication) can be subject to security vulnerabilities. It is not possible to protect data completely from third-party access.

Notice of responsible party

The controller responsible for data processing on this website is:

Oliver Nüske
U.N. Produkte GmbH
Marzahner Street 1
21502 Geesthacht

Telephone: (04152) 35 48
E-Mail: info@un-produkte.de

The controller is the natural or legal person that, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses or similar).

Storage duration

Unless a more specific retention period is mentioned within this privacy policy, your personal data will remain with us until the purpose for processing the data no longer exists. If you assert a legitimate request for erasure or withdraw consent for data processing, your data will be deleted, provided we have no other legally permissible grounds for retaining your personal data (e.g., statutory retention periods for tax or commercial law); in the latter case, deletion will occur after these grounds cease to apply.

General information on the legal bases for data processing on this website

If you have consented to data processing, we will process your personal data on the basis of Art. 6 para. 1 lit. a GDPR, or Art. 9 para. 2 lit. a GDPR, if special categories of data according to Art. 9 para. 1 GDPR are processed. In the event of express consent to the transfer of personal data to third countries, data processing will also be carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing will additionally be carried out on the basis of Section 25 para. 1 TDDDG. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we will process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we will process your data if it is necessary for compliance with a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be based on our legitimate interests according to Art. 6 para. 1 lit. f GDPR. The respective legal bases applicable in individual cases will be informed in the following paragraphs of this privacy policy.

Notice on data transfer to third countries that are not safe in terms of data protection and on transfer to US companies not certified under the DPF

Among other things, we use tools from companies based in third countries that are not considered data protection-safe, as well as US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to and processed in these countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in third countries that are not considered data protection-safe.

We would like to point out that the USA, as a safe third country, fundamentally has a comparable level of data protection to the EU. Data transfer to the USA is therefore permissible if the recipient possesses certification under the „EU-US Data Privacy Framework“ (DPF) or has adequate additional safeguards. Information on transfers to third countries, including data recipients, can be found in this privacy policy.

Recipients of personal data

As part of our business activities, we work with various external bodies. This sometimes requires the transmission of personal data to these external bodies. We only pass on personal data to external bodies if it is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest in disclosure within the meaning of Art. 6 (1) lit. f GDPR, or if another legal basis permits the data transfer. When using contract processors, we only pass on our customers' personal data on the basis of a valid contract for order processing. In the event of joint processing, a contract for joint processing is concluded.

Revocation of your consent to data processing

Many data processing operations are only possible with your explicit consent. You can withdraw any consent already given at any time. The lawfulness of data processing that has occurred up to the point of withdrawal shall remain unaffected by the withdrawal.

Right to object in special cases and to direct marketing (Art. 21 GDPR)

Where data processing is based on Art. 6 (1) lit. e or f GDPR, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data; this includes profiling based on these provisions. You can find the respective legal basis on which processing is based in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims (objection pursuant to Art. 21 (1) GDPR).

If your personal data is processed for direct advertising purposes, you have the right to object at any time to the processing of your personal data for such advertising purposes, including profiling in so far as it is related to direct advertising. If you object, your personal data will no longer be processed for direct advertising purposes (objection according to Art. 21 (2) GDPR).

Right of complaint to the competent supervisory authority

In the event of infringements of the GDPR, data subjects shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place.

Right to data portability

You have the right to receive your data, which we process automatically based on your consent or as part of a contract, either on your own behalf or from a third party in a common, machine-readable format. If you request the direct transfer of data to another controller, this will only be done to the extent that it is technically feasible.

Information, correction, and deletion

Under the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, and, where applicable, a right to correction or deletion of this data. You can contact us at any time for this purpose as well as for further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us regarding this at any time. The right to restrict processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we will generally require time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may, instead of erasure, request the restriction of data processing.
  • If we no longer need your personal data, but you require it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection under Article 21(1) of the GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, that data may only be processed – apart from storage – with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL- or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the site operator, this page uses SSL or TLS encryption. You can identify an encrypted connection by the fact that the browser's address bar changes from „http://“ to „https://“ and by the padlock symbol in your browser bar.

If SSL or TLS encryption is enabled, any data you send to us cannot be read by third parties.

Encrypted payment transactions on this website

If a paid contract is concluded and you are obligated to provide us with your payment details (e.g. account number for direct debit authorisation), these details will be required for payment processing.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the address bar of your browser changing from „http://“ to „https://“ and by the padlock icon in your browser bar.

When communicating via encryption, your payment details, which you transmit to us, cannot be read by third parties.

4. Data Collection on this Website

Biscuits

Our websites use so-called „cookies“. Cookies are small data packets and do not cause any damage to your terminal device. They are stored on your terminal device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or they are automatically deleted by your web browser.

Cookies may come from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Numerous cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or displaying videos). Other cookies can be used for analysing user behaviour or for advertising purposes.

Cookies that are necessary for the electronic communication process, for the provision of specific functions desired by you (e.g. for the shopping cart function) or for optimising the website (e.g. cookies for measuring the web audience) (necessary cookies) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless a different legal basis is stated. The website operator has a legitimate interest in storing necessary cookies for the technically flawless and optimised provision of its services. If consent has been requested for the storage of cookies and comparable recognition technologies, processing is carried out exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG); consent can be withdrawn at any time.

You can set up your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

If further cookies and services are used on this website, you can find out about this in this privacy policy.

Consent with Borlabs Cookie

Our website uses Borlabs Cookie consent technology to obtain your consent for the storage of certain cookies in your browser or for the use of certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Borlabs GmbH, Hamburger Str. 11, 22083 Hamburg (hereinafter Borlabs).

When you access our website, a Borlabs cookie is stored in your browser, which saves the consents you have given or the revocation of these consents. This data is not passed on to the provider of Borlabs Cookie.

The data collected will be stored until you request its deletion, delete the Borlabs cookie yourself, or the purpose for data storage ceases to apply. Mandatory statutory retention periods remain unaffected. Further details on data processing by Borlabs Cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.

Borlabs Cookie Consent technology is used to obtain legally required consents for the use of cookies. The legal basis for this is Art. 6 (1) (c) GDPR.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Hostname of the accessing computer
  • Server request time
  • IP address

A merge of this data with other data sources will not be performed.

The processing of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of its website – server log files must be collected for this purpose.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the enquiry and in case of follow-up questions. We will not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) of the GDPR, provided your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR) if it has been requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent for storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – particularly retention periods – remain unaffected.

Enquiry by email, telephone or fax

If you contact us by email, telephone, or fax, your request, including any personal data arising therefrom (name, query), will be stored and processed by us for the purpose of handling your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) of the GDPR, provided your request relates to the fulfilment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) of the GDPR) or on your consent (Art. 6(1)(a) of the GDPR) if it has been requested; consent can be withdrawn at any time.

The data you send to us via contact requests will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

Jotform

We have integrated Jotform on this website. The provider is Jotform Inc., 111 Pine St. Suite, 1815 San Francisco, California 94111, USA (hereinafter Jotform).

Jotform allows us to create online forms to capture messages, enquiries and other input from our website visitors. All input entered by you will be processed on Jotform's servers.

The use of Jotform is based on our legitimate interest in determining your request in a user-friendly manner (Art. 6 para. 1 lit. f GDPR). If corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

The data you enter into the form will remain with us until you request its deletion, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g., after your request has been processed). Mandatory legal provisions, in particular retention periods, remain unaffected.

Data transfers to the US are secured by EU Standard Contractual Clauses, which we have concluded with Jotform. Further details can be found here: https://www.jotform.com/gdpr-compliance/dpa/.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to adhere to these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/6788.

Order processing

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally mandated contract under data protection law that ensures the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Registration on this website

You can register on this website to use additional features on the page. We will only use the data entered for this purpose for the use of the respective offer or service for which you have registered. The mandatory details requested during registration must be fully provided. Otherwise, we will reject the registration.

For significant changes regarding the scope of the offer or technically necessary modifications, we will use the email address provided during registration to inform you.

The data entered during registration will be processed for the purpose of implementing the user relationship established by the registration and, if applicable, for the initiation of further contracts (Art. 6(1)(b) GDPR).

The data collected during registration will be stored by us for as long as you are registered on this website and will subsequently be deleted. Statutory retention periods remain unaffected.

5. Plugins and Tools

YouTube with enhanced privacy

This website embeds videos from the website YouTube. The operator of the website is Google Ireland Limited („Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of these websites that embeds YouTube, a connection is made to YouTube's servers. This informs the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

We use YouTube in Enhanced Privacy mode. According to YouTube, videos played in Enhanced Privacy mode are not used to personalise your YouTube browsing experience. Ads served in Enhanced Privacy mode are also not personalised. No cookies are set in Enhanced Privacy mode. Instead, however, so-called local storage elements are stored in the user's browser, which, similar to cookies, contain personal data and can be used for recognition. You can find details on Enhanced Privacy mode [here](https://www.youtube.com/intl/en-GB/yt/about/policies/#toc-data-practices). https://support.google.com/youtube/answer/171780.

Where applicable, further data processing activities may be triggered after the activation of a YouTube video, over which we have no influence.

The use of YouTube is for the purpose of the engaging presentation of our online services. This constitutes a legitimate interest within the meaning of Article 6(1)(f) GDPR. Where appropriate consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and Section 25(1) TDDDG, insofar as the consent covers the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

You can find further information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to adhere to these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Google Fonts (local hosting)

This page uses so-called Google Fonts, provided by Google, for a standardised display of fonts. The Google Fonts are installed locally. No connection to Google's servers is made.

Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.

Font Awesome (local hosting)

This page uses Font Awesome for consistent font display. Font Awesome is installed locally. No connection is made to Fonticons, Inc. servers.

For more information on Font Awesome, please see the Font Awesome privacy policy at: https://fontawesome.com/privacy.

Google reCAPTCHA

We use Google reCAPTCHA on this website. This is a service provided by Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to check whether data entered on this website (e.g. in a contact form) is done by a human or an automated program. To do this, reCAPTCHA analyses the website visitor's behaviour based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, length of time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

In this context, Google acts solely as a data processor within the meaning of Art. 28 GDPR and will not use the data collected in this way for its own purposes. The use of the tool is based on a Data Processing Agreement (DPA) with Google.

The storage and analysis of the data are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated crawling and SPAM. If corresponding consent has been requested, the processing is exclusively based on Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be revoked at any time.

The company is certified under the „EU-US Data Privacy Framework“ (DPF). The DPF is an agreement between the European Union and the USA, intended to ensure compliance with European data protection standards for data processing in the USA. Any company certified under the DPF undertakes to adhere to these data protection standards. Further information on this can be obtained from the provider at the following link: https://www.dataprivacyframework.gov/participant/5780.

Wordfence

We have integrated Wordfence on this website. The provider is Defiant Inc., Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104, USA (hereinafter referred to as „Wordfence“).

Wordfence serves to protect our website from unwanted access or malicious cyber attacks. To this end, our website establishes a permanent connection to Wordfence's servers so that Wordfence can compare its databases with the accesses made on our website and block them if necessary.

The use of Wordfence is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most effective protection of their website against cyber-attacks. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. More details can be found here: https://www.wordfence.com/help/general-data-protection-regulation/.

Order processing

We have concluded a Data Processing Agreement (DPA) for the use of the aforementioned service. This is a legally mandated contract under data protection law that ensures the service provider processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

6. eCommerce and Payment Providers

Processing customer and contract data

We collect, process and use personal customer and contract data for the establishment, content design and modification of our contractual relationships. We only collect, process and use personal data on the use of this website (usage data) to the extent necessary to enable the user to use the service or to bill for it. The legal basis for this is Art. 6 (1) lit. b GDPR.

The customer data collected will be deleted upon completion of the order or termination of the business relationship, and after any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.

Data transmission upon conclusion of a contract for online shops, retailers, and goods dispatch

When you order goods from us, we will pass on your personal data to the transport company entrusted with delivery, as well as to the payment service provider commissioned with payment processing. Only such data as is required by the respective service provider for the fulfilment of their task will be disclosed. The legal basis for this is Art. 6 (1) lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. If you have given your consent in accordance with Art. 6 (1) lit. a GDPR, we will pass on your e-mail address to the transport company entrusted with delivery so that they can inform you by e-mail about the shipping status of your order; you can revoke your consent at any time.

Payment services

We integrate third-party payment services on our website. When you make a purchase from us, your payment details (e.g., name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 (1) lit. b GDPR (contractual performance) as well as in the interest of the smoothest, most convenient and secure payment process possible (Art. 6 (1) lit. f GDPR). Where your consent is requested for specific actions, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consents can be withdrawn at any time with future effect.

We use the following payment services / payment service providers on this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter „PayPal“).

Data transfers to the USA are based on the EU Commission's Standard Contractual Clauses. More details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.